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INFO-I 483 Conversational User Interfaces: Experience Design and Applications

3 credits

  • Prerequisites: None
  • Delivery: On-Campus, Online
  • This course introduces the fundamentals of user experience design for conversational computing. Students explore the cognitive, experiential, and social aspects of conversational user interaction through applied projects, labs, and discussions. Students also learn tools and methods for designing, prototyping, and testing conversational user experiences.

    Learning Outcomes

    1. Explain the benefits, limitations, and tradeoffs of designing engaging and ethical conversational user interactions, including those supported by chatbots, smart speakers, and other AI-driven, voice-based technologies.

    2. Design and evaluate conversational interfaces for different users and contexts of use.

    3. Recognize factors key in the design of conversational user interactions.

    4. Distinguish between different conversational user experience design techniques.

    5. Apply conversational user experience design principles to create engaging conversational computing experiences.

    6. Demonstrate use of conversational user interface prototyping tools and methods.


    There is not a syllabus available for this course.