LIS-S 555 Digital Services Management
- Prerequisites: LIS-S 500, LIS-S 507
- Delivery: Online
- Semesters offered: Fall, Summer (Check the schedule to confirm.)
Over the past several years, an increasing number of professional library and information science positions have emerged that focus on management of digital libraries, data and digital collections, special projects, and technology services. This course was designed to address this growing need. From schools and universities to public libraries, corporations and government agencies, a wide range of institutions offer digital sources and services. Whether providing access to subscription-based databases, open-source materials, digital collections, data repositories, technology hardware and software, or other types of digital information sources and services, library and information science professionals must possess the knowledge, skills, attitudes, and dispositions to manage and lead organizations, departments, and projects. This course explores both the theory and practice of digital services management across institutional settings. Topics include core values and ethics in management, organizational and change theories, collaboration, leadership, strategic planning, accountability, project and time management, and financial and human resources management. Students will synthesize management principles to address topics related to user services; intellectual property activities; collection development; technology, data, and digital services; communications; space planning; and security issues.
Program Learning Goals Supported
Instructors map their courses to specific LIS Program Goals. Mapped program goals drive the design of each course and what students can expect to generally learn.
- Connect Core Values and Professional Ethics to Practice
- Lead and Manage Libraries, Archives and Other Information Organizations
- Examine Systemic Inequalities to Improve Library and Information Practices through Equitable and Socially Just Interventions
Instructors develop learning outcomes for their courses. Students can expect to be able to achieve the learning outcomes for a given course after successfully completing the course.
- Analyze key issues such as ethics, recent developments, and trends in digital services in library and other information settings.
- Synthesize organizational and change theories to address collaboration and leadership functions in digital services work environments.
- Construct planning principles to decision-making, assessment, evaluation, and accountability.
- Plan, implement, and evaluate projects using established project and time management approaches.
- Create and implement financial management plans to ensure fiscal responsibilities have been met.
- Analyze human resources management strategies related to hiring, training, and supervising staff in the digital services work environment.
- Synthesize management principles to address topics related to user services; intellectual property activities; sources; services; instruction; space planning; security; communication; and marketing.
Instruction is in Canvas. Lessons are organized into Modules whose length may vary.
Module 1: Who are we?
- Lesson 1.1: Overview: Context, Settings and Roles
- Lesson 1.2: Managers and Management
- Lesson 1.3: Core Values, Ethics, & Professionalism
- Lesson 1.4: Policies and Procedures
- Lesson 1.5: Legal Aspects and Management
- Lesson 1.6: Contracts Negotiations and Agreements
- Lesson 1.7: Leadership
- Lesson 1.8: Change Management
Module 2: What do we do?
- Lesson 2.1: Intellectual Freedom and Open Access
- Lesson 2.2: Intellectual Property and Beyond
- Lesson 2.3: Sources: A Management Perspective
- Lesson 2.4: Services: A Management Perspective
- Lesson 2.5: Technology, Data & Digital Services
- Lesson 2.6: Instructional Services
- Lesson 2.7: Staff Development
- Lesson 2.8: Physical and Virtual Spaces
- Lesson 2.9: Risk Assessment and Management
- Lesson 2.10: Safety and Security
- Lesson 2.11: Disaster Planning, Preparation & Recovery
Module 3: How do we do it?
- Lesson 3.1: Assessment, Evaluation, & Accountability
- Lesson 3.2: Strategic and Operational Planning
- Lesson 3.3: Digital Strategies
- Lesson 3.4: OBPE: Outcomes-Based Planning & Evaluation
- Lesson 3.5: Research Data Management Plans
- Lesson 3.6: Technology Plans
- Lesson 3.7: Project Management
- Lesson 3.8: Workflow Management
- Lesson 3.9: Time Management
- Lesson 3.10: Financial Management & Responsibility
- Lesson 3.11: Funding & Grant Writing
Module 4: How do we connect for success?
- Lesson 4.1: Human Resources Management
- Lesson 4.2: Clients, Customers, Patrons, or Users
- Lesson 4.3: Politics, Partnerships, & Collaboration
- Lesson 4.4: Communication
- Lesson 4.5: Marketing
Policies and Procedures
Please be aware of the following linked policies and procedures. Note that in individual courses instructors will have stipulations specific to their course.